25-06-2009, 09:07 PM | #21 |
Member
Egg
Join Date: Feb 2008
Location: Lancashire, UK
Posts: 58
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I'm currently having trouble getting a response to my emails since my goods were sent back to warehouse due to a mistake admittedly made by me...4 days, 2 emails, 1 message and still waiting
I understand if you don't want to resend, but could somebody please contact me about a refund instead if that's the case?
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~Newbie Tortoise Owner - Please Be Gentle~ |
26-06-2009, 11:09 AM | #22 | |
Administrator
Adult
Join Date: Jun 2006
Location: Newcastle-Under-Lyme
Posts: 11,914
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Quote:
They are being resent to the correct address First they were sent to your address no one in Then you gave me another address so i passed that on, now your saying thats the wrong address I have given another post code to the delivery company
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STRUGGLING TO FIND WEEDS? LOOK AT OUR DRIED WEEDS 'READY TO FEED' Home of 'Grow Your Own Food' Bearded Dragon, Tortoise, Rabbit, Hamster seed mixes from 89p FREE POST Livefood, Thermostats, Housing, Heating, Mercury Vapour bulbs, UVB etc etc CHEAP PRICES TORTOISES ARE MY PASSION
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13-07-2009, 11:56 AM | #23 |
Member
Egg
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exellant service, orderd my seeds on Friday and they came on the Monday (postal strike on the saturday , one of the seed bags was open but that was easily sorted with no bother Should have more from the shop thoughout this week x
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2-dogs
8-cats 7-rabbits 3 hamsters 6 guines pigs 1 chicken |
19-07-2009, 02:39 PM | #24 |
Member
Incubating
Join Date: May 2009
Posts: 121
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never seen this regarding feedback, have used this shop so many times- readigrass, seeds, plant plugs etc etc, always had quick delivery, weeds have grown a treat, loads of readigrass, so all in all, a fantastic service and will be using this online shop again as and when ,
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30-07-2009, 01:19 AM | #25 |
Member
Egg
Join Date: Jul 2009
Location: Cardiff
Posts: 98
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The prices were good and the communication was really quick but if i must be picky it is the emails sent about my items, i ordered two items and recieved 5 emails the first two were fine reading something like this:
Dear Geraint, We want to let you know that your order (*******) status has been updated to... PROCESSING If you have any questions about your order, send an email to blondesarah@hotmail.com or simply reply to this message. after that the emails sent left the middle blank and i had no idea what it was updated to and aswell as having another 3 emails after it confused me on what the orders were. Again i am being picky the products were excellent and they arrived |
12-09-2009, 10:32 AM | #26 |
Member
Juvenile
Join Date: Mar 2009
Location: Newcastle upon Tyne
Posts: 958
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as ever i have been granted an excellent service!! always packaged well, no unecessary big boxes (i enjoy simplicity!) great quality ready grass, cracking seeds (not literally cracked ) and good bags of oystershell chippings! can't wait to do the eclosure up!
i dont know where i would be without SW shop!! xx |
08-10-2009, 04:30 PM | #27 |
Junior Member
Egg
Join Date: Sep 2009
Posts: 44
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Not sure if Sarah even remembers me but we had problems before when she tried to send me some seeds however with the order that i placed on Tuesday I got them today. another happy customer.
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22-02-2010, 05:38 PM | #28 |
Senior Member
Adult
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My mums seeds took 2 days to arrive Excellent, very fast!
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28-03-2010, 05:18 PM | #29 |
Member
Hatched
Join Date: Oct 2009
Location: West Yorkshire
Posts: 399
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As always a great service.
Eddie loves the dried dandilion. |
31-03-2010, 05:52 PM | #30 |
Member
Juvenile
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Thanks for my delivery today, The Thermometer, Readigrass and dish All in Teddys' home now
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Owner of 3 Horsfield Tortoises 9 Cats, Wallace 15, Blackie 10, Scooby&Phoebe(Bro&Sis) 9, Gucci 6, Snuggles 5 and Oliver 3 and Blossom and Billy 10 months old Tye 9 Yr old Yorkie 2 children 1 Husband http://www.facebook.com/#!/profile.p...e&id=523711412 |
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